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Nov. 2007 I applied for a credit card from Advanta with a zero interest rate for 12 months and paid my bill on time.Jan 2008 I received a notice from Advanta that $90 was overdue. I contacted customer representatives who refused to acknowledge that the payment had been made. The overdue charge triggered late fees and increased my interest rate which is currently 29.99%
I contacted the FTC (Fair Billing and Credit Act), FDIC (Regulation Z), BBB, locally the Nevada Attorney General's office, and writing a Federal Complaint against Advanta Bank Corp which will be posted online.
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 Comments (46) |
| 1. Written by LATE PAYMENT SCAM on March 4, 2011 Advanta jacked me on the LATE PAYMENT SCAM. I was paying my bills every month on time for the past 2 yrs then suddenly I noticed I haven't been receiving my bill invoice in the mail. So I call them up and they said they mail it out but mail was undeliverable! WTH! So they had to charge me 3 month of LATE PAYMENT FEE. (SCAM!) |
| 2. Written by Kathy on September 6, 2010 Add me to the list......exact same problem all the rest have had. If anyone gets anywhere in the fight, please pass the info along. I will do the same. |
| 3. Written by Janice Weixelman on July 7, 2010 Advanta allowed my office manager to open an account "for the business" over the internet. She used my Social Security Number, a fraudulent phone number, her own e-mail address and gave the wrong address. Advanta gave her a card!! She then opened a 2nd account with only her name on it, making me the responsible payer. When I finally figured out what was going on, Advanta told me they called me to get my permission via the phone number on the application. That phone number is and always has been a non-working number. Advanta stated they had a transcript of the phone call proving I agreed to this application, but they cannot find the transcript. The Patriot Act of 2003 states that a financial institution should not give credit to a person or entity without proving the person is who they say they are. Advanta says since the application was done over the internet, they do not have to prove it. This is a bullshit company that has screwed a lot of people out of their hard-earned money. |
| 4. Written by Janice Weixelman on July 7, 2010 Advanta allowed my office manager to open an account "for the business" over the internet. She used my Social Security Number, a fraudulent phone number, her own e-mail address and gave the wrong address. Advanta gave her a card!! She then opened a 2nd account with only her name on it, making me the responsible payer. When I finally figured out what was going on, Advanta told me they called me to get my permission via the phone number on the application. That phone number is and always has been a non-working number. Advanta stated they had a transcript of the phone call proving I agreed to this application, but they cannot find the transcript. The Patriot Act of 2003 states that a financial institution should not give credit to a person or entity without proving the person is who they say they are. Advanta says since the application was done over the internet, they do not have to prove it. This is a bullshit company that has screwed a lot of people out of their hard-earned money. |
| 5. Written by Ian on April 8, 2010 Same issues as everyone else. One late payment in March 2010 after 3 years (by 48 hours) and boom -- interest from 2.99% to 34.99%. Called to work something out and was offered credit counseling. Abusive practice for a company that declared bankruptcy and the Feds closed in February 2010. |
| 6. Written by jimmy on March 28, 2010 This is rip off business owners of this bank ,they liers ,cheating money from USA business people ,I hope gorverment FDIC give them a big warnning closed them down for cheating american good people .Never trust them anything they said at all. |
| 7. Written by new moon on March 3, 2010 I'm having the same issues as everyone else - I'm sick to death of the harrassing phone calls - 10 times yesterday on my cell phone while I was trying to work. They call first thing on Sunday morning - they even called me on Christmas day! I am refusing to make any more payments until they lower my interest rate back to something humane - it's currently at 32.9%. |
| 8. Written by Everyone mail-in consumer disp on January 14, 2010 Advanta went after your personal credit report for this non-sense! Check up on your personal consumer credit reports.ASAP You will see Advanta on there! Make sure you fight them and send the consumer reporting agency a dispute letter make it certified mail return receipt! Advanta FILED FOR BANKRUPTCY! Now they will all loose their jobs! |
| 9. Written by mark morrow on January 14, 2010 Having problems with repeated calls from Advanta call center in India attempting to accelerate payment by claiming that I need to make a phone payment to wave late fees ??? and additional interest charges. I have never be 30 days late on any payments. On giving a phone payment I get repeat call requesting more money??? How can Advanta allow this to go on |
| 10. Written by Janet on December 8, 2009 I used one of their checks for 3% fee. Called customer service twice to verify final pyt due date. Was told both times January 2010. Nov 1, 2009 started charging finance chg. Talked to people in India twice, told them to check records. Tried to pay off balance and system won't accept final pyt. I would consider this fraud. |
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